Red Key Solutions | Best-in-class IT Support for businesses | White Plains, New York, Westchester County

Our Story

Since its founding in 2002 by lifelong technologists Alex Markov and Paul Grenci, Red Key has been deeply connected to the evolution of modern technology. From the early days of the internet and Windows computers to today’s advancements in cloud computing and AI, our mission has always been to stay ahead of the curve, with a meticulous focus on helping our clients thrive. Over the years, Red Key has had the privilege of supporting and empowering many of New York City’s most respected companies. Our goal for our clients mirrors our own: to reshape the modern workspace through the power of technology.

Our Mission: Redefine Work

Work is part of the human experience but sadly it is still inefficient and filled with unnecessary frustrations. Today we have the technology to change the concept of work forever for the better. Red Key has created an IT platform backed by Ai that uses technology and strategy to redefine work. Join us as we improve the life experience of every company and individual we interact with.

Management Team

Alex Markov

CEO & Co-Founder

Since 1992, Alex has been heavily involved in internet and technology consulting. Upon graduating from Binghamton University, Alex knew he wanted to turn his passion into a career. In 2002, he founded a small consulting practice which would later merge with another local IT firm to become Red Key Solutions. His creativity, innovativeness, impeccable attention to detail, and devotion to both the Red Key team and our clients lay the foundation and groundwork of what drives Red Key to thrive in an ever changing technological landscape.

Paul Grenci

President & Co-Founder

Paul has been a mainstay in the technology world for the better part of four decades. A graduate of the Rensselaer Polytechnic Institute, Paul spent the 1990s working in corporate IT at ADP and Altria. Paul’s immense talent in creating and maintaining cleanly organized and secure networks is a driving force at Red Key. In a world where security is increasingly at stake, Paul is in constant development of the next technological safeguard so that our clients can run their businesses worry free.

Matthew Moniello

CFO & Partner

Matt has had an almost 20 year business relationship with Red Key as the owner of a property management and real estate business that was one the company’s earliest clients. After an acquisition of Matt’s real estate business, we were delighted to bring his decades of financial skills and expertise to team Red Key as both our CFO and a partner.

Matt Fox

Senior Engineer & Partner

Matt Fox is not only our most senior engineer but is also a principal partner at Red Key, involved in the company’s evolution for over 15 years. Also a graduate of Rensselaer Polytechnic Institute, he manages the backend systems and is a true technology guru. Fox is an integral piece of the Red Key puzzle and our operation would not be complete without him!

Matt Zaretsky

Solutions Director

Matt is at the forefront of the business side of the company, holding a business management degree from Manhattanville College. With close to a decade under his belt at Red Key, he manages our solutions team, ensuring each client and prospect interaction is pleasant, organized, and well executed. Readily available and always happy to help, Matt guides the clients through the pre-technical stages of product ordering and project planning.

Algenis Feliz

Service Director

Algenis has proven himself to be a true Red Key powerhouse, making sure all client requests are routed properly and handled in an organized and timely manner. From overall technical expertise to top-notch dispatch coordination in our network operations center, Algenis is a true team player. As the first voice you’ll hear when you dial our helpdesk, Algenis is both reliable and affable in his command of the client’s needs.

Luis Maurad

Centralized Services Director

Luis leads the new hardware team at Red Key and is a real-life computer scientist. He built the Red Key computer factory from the ground up and his team has deployed thousands of computers with an attention to detail that is unrivaled.

Amilcar Azevedo

Pro Services Director

Amilcar is senior engineer with 20+ years experience and deep technical talents. He leads projects and assists in complicated technical challenges.

Dan Gamez

vCIO

Dan leads IT strategy for Red Key clients and is an IT veteran with decades of experience as an IT director for mid market companies

Ray Tammam

Service Coordinator

Ray is a Red Key powerhouse with deep technical experience and is a new service leader coordinating the tech to achieve client success

Arya

AI Co-Pilot

Arya is a proprietary AI IT co-pilot we created to power our platform. Arya is working 24/7 in our organization across numerous departments to elevate our amazing experience to new heights

Core Values

1 QUALITY
& VALUE

At Red Key, delivering exceptional quality is at the heart of everything we do. Our team is approachable, budget-conscious, and efficient, ensuring that every solution we provide brings true value to our partners. With craftsmanship and care, we create experiences that exceed expectations without compromise.

2 CLIENT
SUCCESS

Since 2002, Red Key has become a trusted leader in the New York tri-state area, helping businesses thrive through innovation and support. We are dedicated to empowering our clients with a competitive edge, knowing that their success is the cornerstone of our own. Together, we achieve growth that lasts.

3 BETTER
WORLD

At Red Key, we believe business should be a force for good. Our commitment extends beyond technology to making a meaningful impact on our clients, community, and the world. By empowering businesses to reach new heights, we light the way toward a brighter, more connected future.

4 STRONGER
TOGETHER

We thrive on collaboration and diversity. Our team unites people from all walks of life with a shared passion for technology and innovation. Together, we overcome challenges, achieve greatness, and elevate each other to new heights. At Red Key, we are better, stronger, and unstoppable as one.

5 EVOLVE
EVERYDAY

At Red Key, growth never stops. Every accomplishment is a stepping stone toward new opportunities for our clients and team. We are relentless in our pursuit of improvement, finding faster, smarter ways to succeed in business and life. Together, we strive to evolve, every single day.